Getting Started

4

• How to sign up
• How to verify your profile
• How to add a recipient
• How to send money from bank acc?

FAQs

12

• What is minit money
• What Makes minit money different?
• What information is required from customers?
• How to sign up
• How to verify your profile
• How much can I send per day / per month?
• How to send money from bank acc?
• How do I increase my limits? (If Level 2 )
• Which stores can i pay my voucher at?
• Why is transaction showing 'Payment Error' ?
• How to send money to Nigeria
• What is a Domiciliary account?
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Verification

5

• How long does verification process take ?
• Why is my profile not verified?
• How to verify your profile
• Improving Document Capture Results

• Identity Theft & Protection

  1

Transactions

11

• How much does it cost ?
• How to view the exchange rate
• How much can I send per day / per month?
• Which stores can i pay my voucher at?
• How do I increase my limits? (If Level 2 )
• Why is my transaction pending?
• How to send money from bank acc?
• Why is transaction showing 'Payment Error' ?
• How to send money to Nigeria
• What is a Domiciliary account?
• How to send local
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Troubleshoot

4

• App not installing
• Why am i not getting my OTP?
• Why is verification taking longer than usual?
• Improving Document Capture Results

Promotion Benefits

3

• How do I use a referral code?
• How to get a free send by referring a friend?
• How do i link to a referral code if i have already signed up ?